With the help of his star soul mate, Julie Snyder,
Quebecor CEO Pierre Karl Péladeau has done the
unthinkable: He's made convergence work
By
Konrad Yakabuski
Report
on Business Magazine
September 2003
In August, 2001, Brian Mulroney, the
most connected of Canadians, took Pierre Karl Péladeau
to New York to meet two people he thought the young
Quebecor Inc. CEO should know. At The Four Seasons,
lunch spot of the über rich, Mulroney introduced
Péladeau to Robert Pittman and John Malone.
Pittman was then the wunderkind co-COO of AOL Time
Warner, whose recent $284-billion (U.S.) merger had
infected the media and entertainment world with convergence
fever. Malone was a legend in his industry, having
steered cable giant TCI through a merger with AT&T
in 1999, before taking the reins of spinoff Liberty
Media Corp. Together, Malone and Pittman packed a wallop
of convergence clout.
Péladeau, the antithesis of a networker, would
never have made overtures. But Mulroney, Péladeau's
most esteemed adviser, figured his protégé could
use the insight of Pittman and Malone as he embarked
on his own convergence odyssey. Under the glow of the
restaurant's Picasso, Miro and Pollock, the group exchanged
views on the future of their unsettled industry. "You
know, I'm not sure convergence is applicable everywhere
today," Pittman told his new Québécois
friend. "But it probably has a greater opportunity
for success in a place like Montreal than anywhere
else."
Back home, few concurred. Péladeau's second
anniversary as CEO of family-controlled Quebecor the
previous April had looked like it could be his last.
The market had lost confidence in the ambitious younger
son of the revered Pierre Péladeau. The emergence
of a "PKP discount" tarred Quebecor's stock
as investors grew weary of reports of Pierre Karl's
despotic management. A hyperbolic debt load-inherited
in Quebecor's $5.4-billion purchase, with the Caisse
de dépôt et placement du Québec,
of cable giant Groupe Vidéotron Ltée
in late 2000-weighed ominously on the empire. Rumours
of a bankruptcy filing made the rounds, as did talk
of a sale of printer Quebecor World, the profit-spinning
core of the Péladeau empire. The convergence
strategy Péladeau had vaunted to justify his
controversial alliance with the caisse-the synergistic
logic of marrying Vidéotron's cable, television
and internet businesses with Quebecor's newspapers,
magazines, printers and record stores-had fallen into
disrepute everywhere. The Toronto financial press seemed
to revel in the abrasive Péladeau's misfortune.
Their schadenfreude ate at him endlessly. Lucky for
him, he had love.
Péladeau and Julie Snyder, Quebec's queen of
talk-TV, had been a couple for more than a year when
Snyder decided to throw a surprise 40th birthday party
for her lover in October, 2001. An imaginative and
successful TV producer, Snyder naturally thought of
making a video for the event, held at Old Montreal's
historic Auberge St-Gabriel. It opens with Marie, Péladeau's
then 18-month-old daughter, uttering her first words: "Papa
l'amour, Papa l'amour..." Daddy love. Scenes of
a doting Péladeau cuddling his first born follow.
Then, in succession, the 40 invited guests each sing
a line of Jacques Brel's searing Quand on n'a que l'amour-When
All We've Got Is Love-the lyrics customized to fete
Péladeau. There is big brother and Quebecor
vice-chairman Érik Péladeau and sister
Isabelle. There are Pierre Karl's half-siblings, Esther,
Simon-Pierre and Jean. There is Manon Blanchette, his
father's final partner. There are Brian and Mila. There
are the Laframboises, the middle-class Montreal couple
with whom Péladeau boarded during high school,
and who gave the lonesome teenager's unsettled life
a dose of normalcy after the tragic death of his painkiller-addicted
mother at age 47. There is Bertrand Ménard,
Péladeau's best pal since their days at Montreal's
elite Collège Jean-de-Brébeuf. There
is a coterie of Quebecor heavyweights-Quebecor World's
Jean Neveu and Claude Hélie, Sun Media's Pierre
Francoeur, Groupe TVA's Raynald Brière and corporate
spinmeister Luc Lavoie. There is Snyder's friend Céline
Dion, bellowing a multi-octave crescendo. Finally,
there is the footage that left the guests, and Péladeau
himself, teary-eyed-Snyder coaxing an eager Marie to
declare, "Bonne fête, Papa."
It is this kind of programming knack that has made
Snyder's presence in Péladeau's life a material
change for Quebecor's shareholders. Snyder has put
him in touch with his inner low-brow. A bookish polymath-he's
unbeatable when watching Questions pour un champion,
a Jeopardy-level French game show-Péladeau had
grown distant from, if not dismissive of, Quebec's
highly developed star system during his Parisian stints,
first while pursuing his studies of Hegel, Kant and
Marx in the 1980s, then as the head of Quebecor's European
printing business in the 1990s. Under Snyder's spell,
he has become a rapacious consumer of homegrown pop
culture. At his 40th, Snyder brought in Québécois
rock star Éric Lapointe. Péladeau grabbed
the microphone and belted out one of Lapointe's biggest
hits. He knew all the words.
Péladeau's awakening to the appeal of Québécois
pop culture has been opportune. By 2003, convergence
may have been discredited (Vivendi, Bertelsmann, AOL
Time Warner) or largely abandoned (BCE), but it was
also this year that it suddenly started working at
Quebecor with Star Académie, a Snyder-produced
and -hosted reality show on Quebecor's TVA network.
It provided Péladeau with a dream vehicle to
unleash his juggernaut. During the show's run this
past winter, Quebecor inundated Quebeckers with magazine
and newspaper stories about the the show and its budding
stars; it produced a sales-record-breaking CD and a
sold-out concert series; it developed a subscription-based
web site and lured customers to Vidéotron's
high-speed internet service with exclusive access to
Star Académie web cams. The spinoffs continue.
There's a DVD out. This fall, Snyder is producing for
TVA a live-request show featuring Star Académie's
original 14 contestants, while Star Académie
2 will begin airing in February, fetching advertising
rates more than 50% above the original. Pierre Péladeau,
who devoured each edition of Écho-Vedettes with
the same zeal that he worshipped Balzac, would have
loved it.
Star Académie is a cross between American Idol
(14 amateurs vied for a record contract) and Big Brother
(they lived together, captured by cameras 24/7, and
one contestant was eliminated by the public each week).
Little noticed in English Canada, it was quite possibly
the biggest hit in the history of Quebec entertainment.
Its success speaks to the resilience of Quebec's cultural
industries in a multi-American-channel universe. But
it also reflects the extent to which Quebecor has integrated
its various media properties into a cohesive whole,
levering the content of each property to drive sales
at all the others. "Pittman was probably right," Mulroney
says. "Convergence is succeeding more in the Quebecor
world than anywhere else. First, there's the homogeneity
of the market. Second, Quebecor is the only player
that has all of the elements-cable, TV, newspapers-to
make it work. And third, it's got the CEO who understands
it completely and who has driven it to considerable
success."
Who would have thought? In less than two years, Péladeau
has eradicated more than $1 billion of Quebecor's debt.
He has restructured Vidéotron, slashed its costs
and tamed its union. Most remarkable, thanks in part
to Star Académie, he has made Quebecor Media-owned
55% by Quebecor and 45% by the caisse-profitable. An
IPO for the unit is nigh. It could be a handsome reward
for Péladeau, who holds 39 million options in
the unit. But that is hardly what drives him. An IPO
will allow Péladeau to do what he loves-deals.
And, with Snyder, probably set more ratings records.
In the Old Montreal offices of Les Productions J,
the clutter speaks to the hyperactive minds of Julie
Snyder and her staff. Dressed in an expensive-looking
black mini and matching sweater top, dainty slides
on her tiny feet, the 36-year-old Snyder has the allure
of a Parisian aristocrat. But she is no snob. In public,
she is the gamine and giggly TV star. Off camera, she
is the self-made businesswoman who has delivered some
of the most original programming ever created in the
French language. Founded in 1998, Les Productions J
employs 200 in peak periods and will generate $18 million
in revenues this year-most of that, she notes, from
non-Quebecor broadcasters.
Snyder created the company to assume control of the
mega-hit TVA talk show Le Poing J. She hosted the show-whose
title is a play on the French terms for "fist" and "G-spot"-for
three seasons when the network, along with Vidéotron,
were controlled by André Chagnon. "I said
to myself: 'I'm the raw material. If I get sick, if
I get cancer, I can't earn my living,'" recounts
Snyder matter-of-factly over a vegetarian lunch in
her office. "I thought if I had my own production
company, I could earn income from other shows, so I
could go off for six months or whatever for chemotherapy." This
is the side of Snyder, the angst-ridden one, that led
her into psychoanalysis. She confesses she once worked
obsessively to "sublimate the pain" accumulated
during a difficult youth as the only child of a suburban
Montreal insurance broker and his lab- technician wife.
More than anyone of her generation, Snyder has defined
Quebec television. She drew record audiences-Le Poing
J hit peaks of 1.2 million viewers in a late-night
time slot-with her uninhibited antics and inventive
wardrobe. She paraded as Queen Elizabeth in front of
Buckingham Palace claiming she had forgotten her keys.
She showed up at an awards show dressed as a fireplace,
a mantel resting on her breasts, to carry her stash
home.
She was years ahead of The Bachelor with her reality
show to crown Quebec's most beautiful man.
Snyder has gained respect, though, for her exhaustively
researched and gutsy interviews. She asked Kim Campbell
about her love life. She asked Jacques Villeneuve how
he pees during a long race. She asked Lucien Bouchard
if his American-born wife spoke English to the kids.
She asked Larry Flynt if he had discovered any new
sexual positions in a wheelchair.
The legacy of this career covers the walls and bookshelves
of her office. There are several photos of diva Dion,
for whom Snyder has produced and hosted several specials
in Quebec and France, all of them ratings blockbusters.
Elsewhere, there is the Warhol print that ex-prime
minister Campbell sent her in 1993 after appearing
on her first major network show, Radio-Canada's L'enfer
c'est nous autres (Hell Is Us). It was on that show
that Snyder, feeling homely in comparison, greeted
Catherine Deneuve with a bag over her head.
There is one interview, however, that Snyder never
landed. "She was always trying to get me to come
on to Le Poing J, but I always refused," recalls
Péladeau. When they finally met, in 1999, it
was Péladeau who was asking the questions. Snyder
was pitching her concept for a celebrity cooking show
hosted by Dion's septuagenarian mother, Thérèse
Tanguay-Dion, to Quebec's networks. Among them was
Télévision Quatre Saisons (TQS), the
fledgling No. 3 network Pierre Péladeau had
purchased shortly before his death in 1997 and which
his son, as Quebecor's newly minted CEO, controlled.
(Quebecor later sold TQS after acquiring TVA in the
Vidéotron deal.) Péladeau loved the pitch,
but Snyder instead opted for a better offer from TVA.
It would be more than a year before Péladeau
next ran into Snyder, on a Montreal-Paris flight. By
then, she was hosting her own talk show in France,
and Péladeau, although a new father, had separated
from his wife, French-born Isabelle Hervet. It was
a busy time for both. Péladeau was in the midst
of the venomous battle for Vidéotron, attempting
to trump Rogers Communications czar Ted Rogers's friendly
bid for Quebec's dominant cable franchise. Snyder's
nightly talk show was in a ratings war against a popular
game show, Bigdill. Ebullient critics could not save "la
tornade Québécoise." A frustrated
Snyder quipped, "Against Bigdill, I can only be
crushed, just like Canadian soldiers on the beaches
of Normandy."
In the end, Snyder opted to follow her heart. Her
network, France 2, offered her a new weekly program
in a different time slot. Snyder demurred; she won't
be tied down to a regular series outre mer. "Because," she
says, "I have found my âme soeur [soul mate]
and my âme soeur lives mostly in Quebec."
In Snyder, Péladeau has a mate with whom he
can talk shop. "It's not a liability," Péladeau
concedes. "She's a pro. She's been in TV for 20
years. She hasn't been a huge success for nothing.
She's been a success because she knows her stuff and
she works hard. Very hard." Compared with Snyder,
though, Péladeau has boundaries of reinforced
steel. He glares when the questions get more personal.
Soul mate? "Yeah, with us it's convergence 24/7," he
cracks. Then, almost begrudgingly, he offers: "She's
my partner." Snyder explains later: "He was
intimidated by the question. This may seem hard to
believe, but Pierre Karl is very shy."
He is also clearly in love. Need proof? He's given
up his penchant for Cuban cigars and become a vegetarian. "Except
for once a year when he has andouillettes [chitlins]
with Érik. I know, because his brother squealed
on him," Snyder laughs. Before shareholders this
year, Péladeau referred to Julie and Marie as
his "joies de vivre." For Péladeau,
it was an uncharacteristic display of vulnerability.
Then, he beamed proudly at a Montreal Board of Trade
dinner in June that feted Snyder for her business accomplishments. "The
evening lasted four hours and he stayed for the whole
thing," Mulroney says. "Two years ago, he
would never have done that. He takes more time now."
Some things, though, never change. Péladeau
still has the discipline of a monk and is about as
frugal. He is up at 5, in the pool by 6. A hundred
laps later he is likely reading Le Monde and the Financial
Times over coffee at Café Souvenir, an unpretentious
Bernard Avenue hangout. During his separation, visitors
at Péladeau's Outremont condo found dining-room
seating consisting of mismatched office chairs from
work; a single naked bulb sufficed for lighting. The
fridge was empty, save for the yogurt past its best-before
date. Péladeau ate it anyway. At his chalet
in the Eastern Townships, he had taped pages of Le
Journal de Montréal over the window instead
of putting up curtains. A colleague joked that Péladeau
had taken the convergence thing a bit too far.
When Péladeau and Snyder moved into a bigger
condo last year, they agreed to split expenses 50-50.
Snyder wanted to repaint; Péladeau didn't. As
a result, the unit is exactly one-half yellow. With
its fake plants and weathered decor, Quebecor's executive
suite reflects the same reluctance to renovate. In
Péladeau's office, the artwork-paintings by
Riopelle and Borduas-is inherited from his father.
Péladeau himself is responsible for only one
indulgence, a plasma-screen TV. Rather than buying
a new car, he took over the lease on a used 2000 Audi
that was part of Vidéotron's corporate fleet. "He's
happy with very little," says his best friend,
Ménard, a Montreal lawyer. "He's very cheap
when it comes to himself."
Péladeau and Ménard are snowboarding
buddies. Each winter, they try to get away to Ménard's
cabin at Le Massif, a legendary mountain in the Charlevoix
region, to test themselves. In summer, Péladeau's
passion is water skiing. When some cottagers on Lac
Orford tried to ban motors in 1999, Péladeau,
who often skis on the lake, struck back. Needless to
say, motors are still allowed.
Péladeau's devotion to physical challenge is
reflected in the clippings on his office coffee table.
They're from a Le Monde series on Sir Edmund Hillary's
conquest of Mount Everest. Péladeau has done
some mountain climbing, but when the subject is raised
he somehow suspects an unwelcome tack. "It's always
the same questions. Your father. I've got nothing to
say about that. My father was my father. I'm me. They're
always trying to draw comparisons," he scoffs. "I've
got nothing to prove." Pierre Péladeau
was hard on his son; praise was scarce, criticism abundant.
The father was a garrulous extrovert, whose alcoholism,
womanizing and bouts of foot-in-mouth disease made
about as many headlines as his mergers. The son was
a studious introvert, embarrassed by Dad's indiscretions
and determined to lead a life less messy. They could
only clash. "Yeah, he had conflicts with his father," says
Ménard. "But Pierre Karl has come to understand
that his dad loved him, that he had confidence in him,
but that he didn't want to show it too much so Pierre
Karl would continue to fight. As you get older, you
come to understand those things."
Despite their differences, Péladeau and his
father share a reputation for ruthless management and
ungracious treatment of underlings. Péladeau
blames it mostly on a mischievous press. Ménard
goes further, suggesting Bay Street is out for revenge. "Pierre
Karl rocked the Anglo-Canadian establishment, taking
on Ted Rogers, and they want to make him pay for it."
Péladeau's image, like his father's, becomes
more of a caricature with each story about an executive
departure at Quebecor. A few years back, Forbes magazine
called Péladeau the "angry son" who,
in a fit of rage, flung a chair across the room at
a subordinate. Pure fiction, according to those who
should know. Mulroney points to the Quebecor executives
who choose to stay-Neveu, Hélie, Brière,
Francoeur and others. "These are not yes men.
Any one of those guys could walk out of the office
tomorrow and make a ton of money somewhere else."
Still, a Quebecor job title is no sinecure. "Pierre
Karl forces excellence," says TVA chief Brière. "If
he asks you a number, you better know it. You can't
fool him with an estimate." Sun Media CEO Francoeur
puts it this way: "The guys who can't deliver
leave because the pressure is too strong. If you don't
perform, there's no place for you at Quebecor." Concludes
Péladeau himself: "I'm demanding of myself.
It only stands to reason that I should be of others."
How hard is Péladeau on himself? In March,
2001, he broke his leg in three places in a snowboarding
accident on the slopes of Val-d'Isère, France.
He needed surgery and was supposed to stay in bed for
a few days to recover. Instead, he was walking with
crutches within 24 hours and insisting he return to
Canada for meetings. The staff at the hospital in Bourg
St-Maurice, where Péladeau spurned a private
room, warned him against the trip. Flying could cause
phlebitis, a potentially fatal inflammation of the
veins, in his leg. Unable to cope with the idea of
being kept from his work, Péladeau took the
risk.
In the waiting lounge at Charles-de-Gaulle airport,
a squeamish Snyder hovered over her lover, a needle
in hand. Péladeau's doctor had directed her
to administer an injection of an anticoagulant, a precautionary
treatment, in the appointed place-Péladeau's
stomach-before boarding. Snyder, a wisp of a woman,
held her breath, counted to three and copped out. This
happened a few times. The first boarding call passed,
then the last. Péladeau grabbed the syringe
and jabbed himself in the gut.
Péladeau only recently moved back to his office
in Quebecor's St-Jacques Street headquarters. Starting
in May, 2001, when federal regulators finally approved
Quebecor's purchase of Vidéotron, he spent most
of his time at the cable operator's Viger Avenue headquarters.
Vidéotron, he discovered, was wholly unprepared
for the new wave of competition from satellite TV operators
and rival internet service providers. A cable installation
done by Vidéotron's unionized technicians cost
$96, compared with $45 for sub-contractors. The majority
owner Chagnons, meanwhile, had plowed hundreds of millions
of dollars into an ambitious scheme to take on Bell
Canada in the local telephone market using an unproven
technology, internet protocol. The strategy failed
and left a legacy of debt.
Péladeau soon fired Vidéotron COO Guy
Beauchamp and installed himself as interim CEO. In
jeans and work boots, Péladeau climbed hydro
poles to watch as wires were repaired. Vidéotron
customers got a jolt when the CEO showed up with the
cable guy to install their service. His field trips
alerted him to the fact that each technician had his
own truck, which was idle when he was not on shift.
Aghast, Péladeau immediately sold off 156 vehicles.
Within weeks, Péladeau knew the business cold. "We'd
drive around Quebec and all he'd want to do is look
at hydro poles and cable wires," Snyder sighs.
One of Péladeau's cost-cutting ideas involved
selling Vidéotron's cable installation and repair
division to a sub-contractor, Alentron-ironically a
company in which rival BCE has an indirect one-third
stake. About 650 unionized Vidéotron workers
were to move to Alentron, in exchange for a five-year
service contract from Vidéotron. The scheme
provoked the union to strike. Vidéotron's wires
were repeatedly sabotaged during the conflict, temporarily
depriving thousands of customers of cable service.
Péladeau never blinked. After all, convergence
beckoned.
As part of his bid for Vidéotron, Ted Rogers
had planned to sell TVA, Quebec's dominant network,
back to the Chagnon family. But for Péladeau
and the caisse, keeping TVA and cable together in one
company was a no-brainer. Indeed, Péladeau sought
to integrate all of Quebecor Media's subsidiaries,
bringing together the heads of each unit every other
week to look at ways to co-ordinate and promote their
content.
That Christmas, of 2001, Péladeau and Snyder
left for a ski trip in France. Since Péladeau
had deemed TV verboten on vacation, Snyder rented a
separate hotel room so she could watch a reality show
that was the buzz in France. Péladeau, curious,
broke his no-TV credo to join her. The show, Star Academy,
caught their imagination. Snyder immediately got the
number of the Dutch creator, Endemol Nederland BV.
It turned out to be the creator of a string of reality
blockbusters, including Big Brother and Fear Factor.
The next day, Snyder dispatched an agent to Las Vegas,
where Endemol Home Entertainment's chief Henk-Jan Rutgers
was on vacation. Within hours, Les Productions J had
secured Canadian rights to Star Academy.
Snyder wanted her version of the show to break with
the cheesiness of the French Star Academy and American
Idol. She envisioned Star Académie-Snyder insisted
on the proper French spelling-as a modern take on the
Sunday-night variety shows that brought whole families
together around the tube in the 1960s. "I fell
in love with the idea of a celebration of music and
I could see what we could do with the concept in Quebec," Snyder
recalls. "I thought: 'The French are maybe better
than us when it comes to cuisine, but when it comes
to song, Quebec shines.'" Péladeau bought
into Snyder's vision. As a loyal reader of Le Monde,
he was aware of the criticism reality shows like Star
Academy had generated. "There had been all kinds
of debate in France about la télé-poubelle-trash
TV," Péladeau recalls. "Le Journal
de Montréal abolished La Page Sept [its daily
bikini girl] 15 years ago because we wanted to enlarge
the audience. So, the same goes for TVA. We couldn't
let Star Académie be a trash show."
No expense was spared to make Star Académie
an event. Snyder insisted on a live orchestra, instead
of the canned music of the French version and American
Idol; she hired Scott Price, the musical director for
Charles Aznavour's last tour. She also brought on her
ex-boyfriend, Stéphane Laporte, as artistic
director. Laporte dreamt up many of the stunts that
made Snyder a star and had propelled impressionist
André-Philippe Gagnon to a lucrative career
in Las Vegas.
Meanwhile, Pierre Péladeau's Ste-Adèle
mansion, vacant since his death in 1997, was refurbished
and outfitted with 22 cameras and 84 microphones to
capture the contestants as they went through their
voice and dance lessons and extracurricular activities,
all of it grist for a half-hour weeknight show. A Montreal
sound stage was turned into a giant concert hall for
the Sunday-night galas that would see Quebec's biggest
stars sing duets with the contestants. Glossy, choreographed
production numbers would define Snyder's Star Académie,
not the catty putdowns of American Idol's Simon Cowell.
The budget, estimated at $15 million, was one of the
biggest ever for a Quebec TV show.
As Snyder and her team began preparing Star Académie,
including auditioning more than 4,000 hopefuls across
Quebec, the convergence committee at Quebecor Media
began dreaming up ways to maximize the show's potential. "Pierre
Karl was the champion of that," recalls Pierre
Francoeur. "He was convinced that with all the
properties we had we could build a beautiful machine
with Star Académie."
Star Académie made its debut on TVA in February.
Advertising rates for the Sunday-night show were based
on an expected audience of 900,000. The first show
drew twice that number, and ratings climbed higher
with each broadcast. Its penultimate 90-minute Sunday
gala in April drew 3.2 million viewers in Quebec: Put
another way, about 80% of all televisions turned on
in Quebec during that time slot were tuned to TVA.
The weeknight segment of the show drew an average of
about two million viewers, more than watched the political
leaders' debate during last spring's provincial election
campaign. As a result, TVA's overall market share,
already the highest for a network in North America,
has grown to 38% from 36%. Each point represents about
$4.5 million in annual advertising revenue.
Star Académie insinuated itself into the public
consciousness like no show before it. When one of the
contestants had a panic attack, the story bumped the
showdown at the United Nations over Iraq from the front
page of Le Journal de Montréal. The Star Académie
CD went quintuple platinum in less than three weeks.
But it came with lyrics to only two of the 13 tracks.
For the words to the other songs, fans had to buy Quebecor's
7 Jours.
It was too much for some. Pop-culture commentator
Richard Martineau wrote his column on Star Académie
in Montreal's Voir as a dictionary entry for "monopoly." "Star
Académie confirmed my worst fears about convergence," says
Anne-Marie Dussault, president of La Fédération
professionnelle des journalistes du Québec. "There
was a slide towards the intrusion of promotional content
into editorial content." Péladeau retorts
that the coverage was deserved. "Three million
people watched Star Académie. That makes it
a pretty important event. Should we apologize for making
programs that people like?"
The show's principal sponsors, Toyota and L'Oréal
SA's Maybelline cosmetics line, certainly are not sorry.
They got more than their money's worth, not only through
TV ads, but also with product placement and extensive
plugs throughout Quebecor's media.
By the end of Star Académie's run on Easter
Sunday-with the public's crowning of Wilfred Le Bouthillier,
a 24-year-old New Brunswick lobster fisherman, as the
winner of a $250,000 recording contract-there was no
denying Péladeau his due. He had shown just
how useful convergence could be. All of Quebecor Media's
units benefited in some way from Star Académie.
Quebecor Media, which accumulated losses of $650 million
in 2001 and 2002, posted a $32.2-million profit in
the first half of this year. (The profit, however,
was offset by losses at printer Quebecor World.)
There were other accomplishments to crown Péladeau's
spring. The strike at Vidéotron, which lasted
10 months, ended in Péladeau's favour. The settlement
negotiated by Vidéotron envoy Lucien Bouchard
axed the deal with Alentron. But Vidéotron will
still save about $40 million a year thanks to a contract
that eliminates jobs, extends the workweek, freezes
salaries and cuts holidays. Then there was the $1 billion
Péladeau had sliced from Quebecor's debt load
in the previous months. Early predictions that he would
be strangled by the burden were disproven by his ingenious
financial footwork-for example, using a secondary offering
of Quebecor World shares to pay back his part of a
$429-million loan at Quebecor Media; and using the
$200 million (U.S.) Sun Media raised in a private placement
to pay a $260-million dividend to Quebecor Media and
reduce Vidéotron's debt by another $150 million. "The
group is out of danger," says Carl Bayard, an
analyst at Desjardins Securities. "From a balance-sheet
perspective, they've done a good job."
The market is now fixated on the next milestone: an
IPO at Quebecor Media. The unit has the option of repaying
a third of a high-yield debenture issue next July.
A share issue would enable Péladeau to raise
the $500 million he needs to repay the debt and maybe
more. Not long ago, tapping the stock market looked
years away. Star Académie, and Snyder, have
helped change that.
And the Quebecor convergence steamroller rolls on.
TVA, this spring and summer, ran the first instalment
of Ma Maison Rona, a home-renovation show in which
viewers-an astounding 950,000 of them-chose the winner.
The show was sponsored by hardware giant Rona Inc.,
whose web site and flyers are produced by Quebecor
and whose CEO sits on Quebecor's board. Ma Maison Rona
was heavily cross-promoted throughout the Quebecor
group, above all in its home-reno magazine. The same
formula is at work on Clin d'oeil, a TVA show based
on the Quebecor fashion magazine of the same name and
hosted by sultry ex-pop star Mitsou.
This fall, Snyder's company will co-produce for TVA
Occupation Double, a reality dating show. Media buyers
predict a blockbuster. Snyder will also produce Demandes
Spéciales, the Star Académie live-request
spinoff. And she will oversee a TVA show of the auditions
for Star Académie 2.
The 13,000 concert-setting seats of Montreal's Centre
Bell are empty as the graduates of Star Académie
rehearse for their tour, the event of the summer in
Quebec. For 11 nights they will fill the house, a record
for the venue and earning Billboard's distinction as
the top-grossing concert series in North America in
June. Then they will go on to give 31 more shows across
French Canada, including a stop near Wilfred Le Bouthillier's
hometown of Tracadie-Sheila, N.B., before returning
to the Bell Centre for a three-concert finale in August.
By tour's end, 300,000 fans will have paid up to $44.50
for each ticket-not to mention shelling out for Star
Académie paraphernalia, which is exclusively
available to concert goers.
Snyder, along with Quebecor and Groupe Spectacles
Gillet, is the tour's producer. She is also mother
hen to the 14 20-somethings. Professionally, she gave
birth to them. Her company will manage their careers
for years to come, thanks to the contracts they signed
prior to going on air. None feels exploited. Indeed,
they adore Snyder. When she shows up, each runs up
to her to deliver a double-cheeked peck and recount
their latest exploit. Snyder then speeds around, heels
and all, to attend to details of the show. La tornade
Québécoise, indeed.
Reality TV will be history before long. Even in Quebec,
home to the most voracious television viewers in the
country, the audience will ebb. But count on Snyder
to be on top of the next fad-if she doesn't herself
create it. "One day, Pierre Karl told me, 'You
know, you artists are all weirdos.' And I said, 'Not
any more so than CEOs.' He laughed and said, 'You're
right.'" Vive le weirdness.
Convergence: how a theory became a reality (show)
Star Académie proved that convergence can work.
Here's what each sector of the Quebecor empire did
to make-and profit from-its hit show
TELEVISION: TVA, with a market share 7% higher than
the combined draw of its rivals Radio-Canada, TQS and
Télé-Québec, consistently produces
the most-watched shows in Quebec. Star Académie
topped them all with a peak of 3.2 million and an 80%
share, an advertising bonanza
CABLE: Vidéotron dominates with 1.4 million
Quebec subscribers. In June, it launched a video-on-demand
service for its digital cable customers. The first
offering was a concert by Star Académie winner
Wilfred Le Bouthillie
INTERNET: Vidéotron's high-speed internet customers
got exclusive access to Star Académie web cams,
luring 23,000 new subscribers in the first quarter.
Quebecor's Netgraphe unit produced a Star Académie
web site, selling monthly subscriptions-web chats with
contestants, video clips of their performances-at $19.95.
More than 300,000 people signed up, generating 135
million page hits
PRINTING: Quebecor World, which handled about half
of the latest Harry Potter world print run, also produces
all of Quebecor's local newspapers, magazines and books
BOOKS: Quebecor's book arm sold at least 55,000 copies
of a souvenir Star Académie book. The print-run
of a typical Quebec bestseller is 5,000
NEWSPAPERS: Le Journal de Montréal and Le Journal
de Québec, leaders in their markets, blanketed
their front pages with Star Académie coverage,
as did many of the dozens of weeklies Quebecor owns
MAGAZINES: Quebecor's gossip titles 7 Jours, Le Lundi,
Dernière Heure and Écho-Vedettes-which
together have a weekly readership of more than three
million-saturated their pages with Star Académie
stories. Readers ate it up. Sales of 7 Jours were up
44% this spring over the same period in 2002
RETAIL: A huge chunk of the 500,000 Star Académie
CDs were sold at Quebecor's Archambault record stores
and SuperClub Vidéotron video stores, where
fans could also vote (for $1) to save their favourite
contestant
MUSIC: The Quebecor- produced Star Académie
album went quintuple platinum in less than three weeks-a
Canadian record. Quebecor also co-produced a hugely
successful, merchandise-bedecked concert tour spun
off from the show
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